Guest-First Server: Flexible Hours, Training & Growth

PF Changs China Bistro; Richmond (VA); On-site; USD 293,000 - 964,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Advancement opportunities

Discounted meals

Employee referral program

Team member discounts

Holidays closed

Job summary

PF Changs China Bistro is hiring full-time or part-time dine-in food and beverage Servers, Waitresses or Waiters. No prior experience required — on-the-job training is provided to help you start delivering a great guest experience.

As a core team member, you will learn the menu, assist guests in choosing items, guide their dining experience, take and serve orders, and handle payments with a focus on hospitality and teamwork across a fast-paced setting.

Qualifications

• Previous experience is not required – we will train you.
• Excellent customer service skills and etiquette.
• Ability to execute proper sanitation practices and safety procedures.
• Must meet state minimum age for serving alcoholic beverages.
• Have a current Food Handler’s Card where applicable, or we will help you obtain.
• Ability to multi-task in a fast-paced, team-work environment.

Responsibilities

• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions.
• Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.

Skills

Customer service

Multi-tasking

Team work

Etiquette

Guest experience

Job description

PF Changs China Bistro is hiring full-time or part-time dine-in food and beverage Servers, Waitresses or Waiters. No prior experience required — on-the-job training is provided to help you start delivering a great guest experience.

As a core team member, you will learn the menu, assist guests in choosing items, guide their dining experience, take and serve orders, and handle payments with a focus on hospitality and teamwork across a fast-paced setting.