Guest-First Server: Fast-Paced Dining & Growth

HMSHost International; Memphis (TN); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company 

Company paid life insurance

Tuition reimbursement

Employee assistance program

Training and career growth

Referral program

Job summary

The Server at HMSHost is responsible for taking food and beverage orders, delivering orders, and ensuring timely service and guest satisfaction. This non-exempt role reports to the Store Manager or General Manager depending on local requirements and supports a high standard of service across all shifts.

Essential functions include order placement, table upkeep, handling payments, adhering to company policies, and maintaining a clean workstation to deliver quality dining experiences for guests.

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• At least 6 months of closely related serving experience, preferably in high-volume or fast casual dining.
• Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner.
• Ability to lift and/or move up to 20 lbs.
• Ability to walk, bend, twist, and stand to perform normal job functions.
• Ability to speak, read and comprehend instructions, short correspondence and policy documents.
• Frequently immerses hands in water and water diluted with chemical solutions.

Responsibilities

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs.
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc.
• Presents check for payment and provides change as needed.
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures.
• Keeps station clean, sets up and takes down station tables appropriately.

Skills

State minimum age for serving alcohol

Serving experience (6+ months)

Customer interaction

Lifting up to 20 lbs

Standing/walking/bending/twisting

Reading/comprehending instructions

Handling water/chemical solutions

Job description

The Server at HMSHost is responsible for taking food and beverage orders, delivering orders, and ensuring timely service and guest satisfaction. This non-exempt role reports to the Store Manager or General Manager depending on local requirements and supports a high standard of service across all shifts.

Essential functions include order placement, table upkeep, handling payments, adhering to company policies, and maintaining a clean workstation to deliver quality dining experiences for guests.