Guest-First Server Assistant — Elevate Dining & Growth

Benihana - Dearborn; Dearborn (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability

Accident insurance

Hospital Indemnity

Critical Illness & Cancer Insurance

Traditional 401(k)

Roth 401(k)

Employee dining discounts

Onsite meals

Career development

Limitless growth opportunities

EAP

Commuter benefits

Dependent care benefits

Job summary

Benihana - Dearborn is seeking a Server Assistant to support our service team, ensuring tables are set, food delivered efficiently, and guests receive an unparalleled dining experience. Your mission is to anticipate guest needs, assist servers, and help maintain THE ONE GROUP’s high standards of service.

This role requires a guest-first mindset, ability to multi-task in a busy environment, and strong teamwork and communication skills.

Qualifications

• Guest-first mindset with a passion for hospitality and service excellence
• Ability to multi-task and work efficiently in a high-volume environment
• Excellent communication and teamwork skills
• Strong attention to detail and ability to anticipate guest and server needs
• Must be able to stand for extended periods, carry trays, and lift up to 20 lbs
• Ability to work nights, weekends, and holidays
• Basic English proficiency for guest interactions

Responsibilities

• Provide exceptional guest service, ensuring an elevated and memorable dining experience
• Work closely with servers to deliver food, answer guest questions, and maintain table standards
• Run food and drinks efficiently while ensuring accuracy and proper table placement
• Pre-bus tables, remove used tableware between courses, and reset tables promptly
• Clear, clean, and reset tables quickly to maintain seamless service flow
• Maintain restaurant cleanliness, ensuring service areas and dining spaces are neat and organized
• Assist with table setups, stocking service stations, and additional front-of-house tasks as needed
• Communicate effectively with team members to enhance efficiency and service speed
• Follow all health and sanitation regulations to maintain a safe and clean work environment

Job description

Benihana - Dearborn is seeking a Server Assistant to support our service team, ensuring tables are set, food delivered efficiently, and guests receive an unparalleled dining experience. Your mission is to anticipate guest needs, assist servers, and help maintain THE ONE GROUP’s high standards of service.

This role requires a guest-first mindset, ability to multi-task in a busy environment, and strong teamwork and communication skills.