Guest-Focused Security Officer: Hospitality & Safety

Hilton; Honolulu (HI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Incredible travel perks

ESPP stock purchase program

Paid parental leave

Caregiving concierge services

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton Hawaiian Village Waikiki Beach Resort seeks a Security Officer to protect guests and property while delivering the warm, memorable hospitality Hilton is known for. You will patrol and respond to incidents, document reports, and assist guests with safety concerns in an oceanfront, multi-tower resort.

Ideal candidates have 1–2 years of security experience and a strong guest service background; hotel security experience is a plus. Shift patterns include AM/PM/overnight.

Qualifications

• Minimum 1–2 years of security officer experience.
• Quality guest service background.
• Hotel security experience is a plus.

Responsibilities

• Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
• Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
• Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
• Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
• Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency

Skills

Security experience

Job description

Hilton Hawaiian Village Waikiki Beach Resort seeks a Security Officer to protect guests and property while delivering the warm, memorable hospitality Hilton is known for. You will patrol and respond to incidents, document reports, and assist guests with safety concerns in an oceanfront, multi-tower resort.

Ideal candidates have 1–2 years of security experience and a strong guest service background; hotel security experience is a plus. Shift patterns include AM/PM/overnight.