Guest-First Restaurant Supervisor | Fast-Paced Ops

Opal Collection; Portsmouth (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Vision Insurance

401(k)

Complimentary Bus/ Jolly Trolley Bus P

Free Associate Parking

Free Meal for every shift worked

Employer Provided Uniforms

25% Discount in Resort Outlets

Hotel Discounts with OPL

Friends and Family Discount at Opal S

Job summary

Latitudes, on Sunset Key, is seeking an experienced Restaurant Supervisor to oversee the restaurant's day-to-day operations, ensuring top-quality service in a fast-paced environment.

You will lead shift meetings, mentor staff, monitor guest satisfaction, and coordinate front-of-house activities from seating to bar backing, while upholding safety and sanitation standards. This role requires a hands-on leader with a keen eye for detail, flexible hours, and a commitment to exceptional hospitality.

Qualifications

• High school degree or GED required.
• Health permit/food safety and Alcohol Awareness.
• One to two years restaurant in a high volume Food and Beverage environment.
• Supervisory or management experience preferred.
• Must be able to work long hours, weekends, evenings, and holidays.
• Basic computer skills, Word, Excel, and Outlook preferred.

Responsibilities

• Ensures the highest quality product reaches our guest and meets specifications.
• Conducts daily shift meetings.
• Assists in training new staff members within their department.
• Assists management with motivating, developing, coaching and counseling staff members to ensure the proper level of service is being provided to guests.
• Visits all tables during every guest’s meal to ensure guest satisfaction and consistent customer service.
• Notifies management of low inventory and recommends new inventory.
• Ensures a high standard of service efficiency, sanitation and training.
• Assists management with opening and closing responsibilities and assigning duties to Staff Members, including overseeing dining room set up and conducting a walk-through of venue.
• Ensures that all productivity and quality standards are maintained.
• Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.

Education

High school diploma or GED

Job description

Latitudes, on Sunset Key, is seeking an experienced Restaurant Supervisor to oversee the restaurant's day-to-day operations, ensuring top-quality service in a fast-paced environment.

You will lead shift meetings, mentor staff, monitor guest satisfaction, and coordinate front-of-house activities from seating to bar backing, while upholding safety and sanitation standards. This role requires a hands-on leader with a keen eye for detail, flexible hours, and a commitment to exceptional hospitality.