Guest-First Restaurant Leader — Grow People & Profit

Dunkin' Donuts Incorporated; Rockport (ME); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401k per company policy

Two weeks of vacation

Life/disability insurance

Outings, recognition contests

Employee discounts and discounted pet/

Job summary

Cafua Management Company is seeking a Restaurant Manager for a Dunkin Donuts location in Maine. You will develop the team with strong leadership, deliver excellent guest experiences, and ensure operation in line with Dunkin and franchise standards.

Responsibilities include recruiting, training, coaching, scheduling, maintaining safety and quality, and driving profitability through cost control and promotional execution.

Qualifications

• Must be able to lift 50 lbs.
• Must be able to stand for up to 6 hours.
• Must be 18+ years or older.
• Must be authorized to work in the U.S.
• Proficient in English

Responsibilities

• Recruit, hire, train and develop their employees.
• Communicate job expectations to their employees.
• Plan, monitor, appraise and review employees’ job performance.
• Provide coaching and feedback; disciplines when appropriate.
• Create and maintain a guest first culture in the restaurant.
• Ensure shifts are staffed with qualified Team Members to meet guest service goals.
• Maintain safe, sanitary environment by following safety and food safety guidelines and laws.
• Ensure Brand standards and systems are executed.
• Prepare and complete action plans; implement production, productivity, quality and guest service standards.
• Complete audits and implement plans to drive system improvements.
• Control costs to maximize profitability.
• Execute in-restaurant marketing promotions in a timely manner.
• Execute new product roll-outs including team training, marketing and sampling.
• Set sales goals and track results.

Skills

Fluent in English

Education

High School diploma or equivalent

Job description

Cafua Management Company is seeking a Restaurant Manager for a Dunkin Donuts location in Maine. You will develop the team with strong leadership, deliver excellent guest experiences, and ensure operation in line with Dunkin and franchise standards.

Responsibilities include recruiting, training, coaching, scheduling, maintaining safety and quality, and driving profitability through cost control and promotional execution.