Guest-First Restaurant & Entertainment Manager

Lucky Strike Entertainment; Durham (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Healthcare coverage

Performance-based incentives

Job summary

A leading entertainment venue in Durham, North Carolina, is seeking a Restaurant / Entertainment Manager to ensure exceptional guest service and manage daily operations. Responsibilities include leading staff, overseeing food and beverage quality, and addressing guest feedback. This role requires a Bachelor’s degree and at least 2 years of management experience in food service. The position offers a competitive salary, performance-based incentives, and various benefits including healthcare coverage.

Qualifications

• Minimum 2 years of management experience in hospitality or food service.
• Strong team player capable of enhancing team performance.
• Exceptional skills in customer service and communication.

Responsibilities

• Ensure exceptional guest service and problem-solving.
• Oversee staffing and operational quality.
• Lead recruitment and training of center staff.
• Manage food and beverage sales and quality.

Skills

Management Experience

Customer Service

Team Development

POS Register Systems

Interpersonal Skills

Education

Bachelor's Degree

Job description

A leading entertainment venue in Durham, North Carolina, is seeking a Restaurant / Entertainment Manager to ensure exceptional guest service and manage daily operations. Responsibilities include leading staff, overseeing food and beverage quality, and addressing guest feedback. This role requires a Bachelor’s degree and at least 2 years of management experience in food service. The position offers a competitive salary, performance-based incentives, and various benefits including healthcare coverage.