Guest-First QSR Team Member

Houchens Food Group; Louisville (KY); On-site; USD 20,000 - 28,000; Full time

Job summary

Houchens Food Group is hiring a QSR Team Member who greets guests, takes orders, prepares food, and ensures food safety and cleanliness. Excellent guest service and upselling are key objectives.

You will use a POS terminal, handle payments, restock items, and perform light paperwork. Shifts include day, night, and weekends depending on location; background check and drug screen are required.

Responsibilities

• Team member exhibits a cheerful and helpful manner while greeting guests and preparing their orders and trying to upsale and promote new items.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
• Performs cash counts when starting and ending a shift accounting for all money and credit card receipts.
• Prepares food neatly, according to recipes and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image.
• Understands and adheres to all quality standards, recipes and procedures as outlined in the location operation manual.
• Performs light paperwork duties as assigned.
• Completes required training courses as directed.

Job description

Houchens Food Group is hiring a QSR Team Member who greets guests, takes orders, prepares food, and ensures food safety and cleanliness. Excellent guest service and upselling are key objectives.

You will use a POS terminal, handle payments, restock items, and perform light paperwork. Shifts include day, night, and weekends depending on location; background check and drug screen are required.