Guest-First QSR Team Member: Service & Food Prep

Houchens Food Group; Smiths Grove (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Houchens Food Group in Kentucky is seeking a QSR Team Member to greet guests, prepare products, and maintain food safety and sanitation standards while handling light paperwork. Exceptional guest service is a core part of this role and you will work closely with management.

You will upsell items, explain menu options, operate the POS system, and keep the dining area clean. Full-time and part-time shifts including days, evenings and weekends vary by location.

Qualifications

• Ability to greet and serve guests with a cheerful and helpful manner.
• Knowledge of menu items and ability to explain them to guests accurately.
• Understanding and adherence to food safety and sanitation standards.

Responsibilities

• Greet guests and prepare orders, upsell and promote new items.
• Explain menu items accurately to guests.
• Record orders and process payments using the POS system; handle cash.
• Perform cash counts at start and end of shift; reconcile receipts.
• Prepare food neatly and in a timely manner.
• Restock sandwich unit area to maintain inventory throughout the shift.
• Maintain cleanliness and sanitation of all restaurant areas.
• Follow location operation manual, recipes and quality standards.
• Complete light administrative tasks as assigned; complete required training courses.

Skills

Guest service

Upselling

Menu knowledge

Cash handling

Food safety

Tools

POS system / cash register

Job description

Houchens Food Group in Kentucky is seeking a QSR Team Member to greet guests, prepare products, and maintain food safety and sanitation standards while handling light paperwork. Exceptional guest service is a core part of this role and you will work closely with management.

You will upsell items, explain menu options, operate the POS system, and keep the dining area clean. Full-time and part-time shifts including days, evenings and weekends vary by location.