QSR Team Member

Houchens Food Group; Smiths Grove (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Houchens Food Group in Kentucky is seeking a QSR Team Member to greet guests, prepare products, and maintain food safety and sanitation standards while handling light paperwork. Exceptional guest service is a core part of this role and you will work closely with management.

You will upsell items, explain menu options, operate the POS system, and keep the dining area clean. Full-time and part-time shifts including days, evenings and weekends vary by location.

Qualifications

• Ability to greet and serve guests with a cheerful and helpful manner.
• Knowledge of menu items and ability to explain them to guests accurately.
• Understanding and adherence to food safety and sanitation standards.

Responsibilities

• Greet guests and prepare orders, upsell and promote new items.
• Explain menu items accurately to guests.
• Record orders and process payments using the POS system; handle cash.
• Perform cash counts at start and end of shift; reconcile receipts.
• Prepare food neatly and in a timely manner.
• Restock sandwich unit area to maintain inventory throughout the shift.
• Maintain cleanliness and sanitation of all restaurant areas.
• Follow location operation manual, recipes and quality standards.
• Complete light administrative tasks as assigned; complete required training courses.

Skills

Guest service

Upselling

Menu knowledge

Cash handling

Food safety

Tools

POS system / cash register

Job description

Position Summary

The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

Description

POSITION TITLE: QSR Team Member

REPORTS TO: Management

Position Summary

The Team Member greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.

Tasks And Responsibilities

• Team member exhibits a cheerful and helpful manner while greeting guests and preparing their orders and trying to upsale and promote new items.
• Demonstrates a complete understanding of menu items and explains them to guests accurately.
• Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.
• Performs cash counts when starting and ending a shift accounting for all money and credit card receipts.
• Prepares food neatly, according to recipes and in a timely manner.
• Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.
• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up.
• Cleans and maintains all areas of the restaurant to promote a clean image.
• Understands and adheres to all quality standards, recipes and procedures as outlined in the location operation manual.
• Performs light paperwork duties as assigned.
• Completes required training courses as directed.

Essential Functions

Ability to understand and implement written and verbal instruction.

Physical:

Must be able to work any area of the restaurant when needed and to operate a computerized point of sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.

Full time/part time and day shift/night shift/weekend shift positions vary by location.

Houchens Food Group is an equal opportunity employer. Hiring decisions are made without regard to race, color, sex, national origin, religion, disability, or pregnancy. Applicants may request accommodations based on religious beliefs, disability, or pregnancy.

Subject to pre-employment background and drug screening.