Guest-First Parking Lot Auditor

Parking Management Company; Annapolis (MD); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Health benefits

Life & critical illness insurance

Bonus opportunities

Leadership development program

Paid time off

Paid training

Tuition assistance

Perks at Work

Military friendly employer

Job summary

Parking Management Company (PMC) in Annapolis, MD is seeking a Hotel Self Parking Lot Auditor to help deliver a safe, organized parking experience. The Lot Auditor oversees traffic flow, assists guests, records transactions, and keeps the lot clean and secure in an outdoor setting.

The role emphasizes friendly customer service, attention to detail, and reliability. Responsibilities include ticketing, payments, logging activity, and supporting lot operations; shifts may include nights, weekends,

Qualifications

• High school diploma or GED required.
• Customer service experience preferred; positive, helpful attitude essential.

Responsibilities

• Ticketing & Payments: Issue tickets, handle payments accurately, and track money and paperwork.
• Reporting & Documentation: Complete shift logs, track tickets and revenue, and document parking activity.
• Administrative Support: Label keys, record vehicle details, and maintain organized records of parked cars.
• Security & Compliance: Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Lot Maintenance: Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Customer Service: Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & Communication: Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & Attendance: Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Additional Duties: Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Skills

Customer service

Education

High school diploma or GED

Job description

Parking Management Company (PMC) in Annapolis, MD is seeking a Hotel Self Parking Lot Auditor to help deliver a safe, organized parking experience. The Lot Auditor oversees traffic flow, assists guests, records transactions, and keeps the lot clean and secure in an outdoor setting.

The role emphasizes friendly customer service, attention to detail, and reliability. Responsibilities include ticketing, payments, logging activity, and supporting lot operations; shifts may include nights, weekends,