Guest-Facing Office Support Specialist

Hireology; Louisville (KY); On-site; USD 33,000 - 46,000; Full time

Job summary

BrightStar Care is seeking an Office Support Specialist to be the welcoming face and voice of the office, handling calls, greeting visitors, and assisting with onboarding. The role emphasizes exceptional service and accurate administrative support in a busy healthcare office.

The ideal candidate is organized, friendly, and capable of solving problems while maintaining confidentiality and professionalism in daily operations.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, reception, administrative support, or healthcare office settings preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build positive relationships with clients, caregivers, applicants, visitors, and coworkers.
• Proficient in Microsoft Office.

Responsibilities

• Answer incoming phone calls with exceptional customer service.
• Greet visitors and maintain a welcoming reception area.
• Assist applicants with completing employment applications.
• Support recruiting and onboarding processes.
• Provide administrative support to office staff.

Skills

Customer service

Reception

Administrative support

Communication

Microsoft Office

Organizational skills

Confidentiality

Team player

Problem solving

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

BrightStar Care is seeking an Office Support Specialist to be the welcoming face and voice of the office, handling calls, greeting visitors, and assisting with onboarding. The role emphasizes exceptional service and accurate administrative support in a busy healthcare office.

The ideal candidate is organized, friendly, and capable of solving problems while maintaining confidentiality and professionalism in daily operations.