Guest-Facing Lift Operator - Hospitality & Safety

Ski Apache; Alto (NM); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Ski Apache is seeking a Lift Operations Assistant to help open and close lifts and assist guests on the slopes. You will ensure equipment safety by checking lifts against ANSI standards and deliver friendly service to all guests.

The role emphasizes hospitality, teamwork, and clear communication, with responsibilities including problem-solving and escalating issues when necessary to maintain guest satisfaction.

Qualifications

• High school diploma or GED required; strong oral and written communication skills.
• Must be able to work all shifts and pass pre-employment screening.
• Demonstrates hospitality behaviors and customer service excellence on lifts.

Responsabilités

• Assist in opening/closing all lifts and provide on-lift customer service.
• Inspect lifts to ensure compliance with ANSI safety standards.
• Provide guests with directions and respond promptly to complaints.
• Demonstrate technical skills and take ownership of tasks when needed.
• Communicate information to team and support resort operations.

Connaissances

Hospitality

Customer service

Safety standards

Communication

Problem solving

Ownership

Teamwork

Formation

High school diploma

Description du poste

Ski Apache is seeking a Lift Operations Assistant to help open and close lifts and assist guests on the slopes. You will ensure equipment safety by checking lifts against ANSI standards and deliver friendly service to all guests.

The role emphasizes hospitality, teamwork, and clear communication, with responsibilities including problem-solving and escalating issues when necessary to maintain guest satisfaction.