Guest Experience Wait Staff – Fast-Paced & Friendly Service

Medora; North Dakota; On-site; USD 17,000 - 22,000; Full time

Job summary

The Theodore Roosevelt Medora Foundation (TRMF) in Medora, North Dakota, is seeking a Casual Dining Wait Staff member to deliver friendly, efficient service in our pizzeria, fast-casual, and informal dining spaces. You will greet guests, explain menu options, take and deliver accurate orders, and process payments.

Join a team that emphasizes guest experience and teamwork; the role requires flexibility for evenings, weekends, and holidays in a casual dining environment.

Qualifications

• Friendly, clear verbal communication and strong guest-service skills.
• Reliable, punctual, and ready for each scheduled shift.
• Positive attitude and ability to work cooperatively in a team environment.
• Ability to work efficiently, prioritize tasks, and remain composed in a fast-paced setting.
• Strong attention to order accuracy, cleanliness, and guest needs.
• Ability to learn menu items, point-of-sale procedures, and service standards.

Responsibilities

• Greet guests promptly and provide friendly, efficient service throughout their visit.
• Explain menu items, ingredients, daily features, available customizations, and beverage options.
• Take accurate dine-in, counter, takeout, and pickup orders and enter them into the point-of-sale system.
• Clearly communicate allergies, dietary restrictions, modifications, and special requests to the appropriate team members.
• Serve or deliver food and beverages promptly and verify that orders are complete and accurate.
• Monitor tables and guest areas, refill beverages, remove used items, and respond quickly to guest needs.
• Prepare checks, process cash and electronic payments accurately, and follow cash-handling procedures.
• Package takeout orders, confirm all items are included, and organize orders for guest or delivery-partner pickup.
• Assist with basic food and beverage preparation, expo, running food, bussing tables, and other service tasks as assigned.
• Maintain clean, sanitized, stocked, and organized dining, counter, beverage, and service areas.
• Complete opening, closing, and side-work duties, including dining-room setup and restocking.
• Follow food-safety, sanitation, workplace-safety, and responsible beverage-service requirements.
• Verify identification and serve alcoholic beverages in accordance with applicable laws and company policy, when assigned.
• Address guest questions and concerns promptly and involve a manager when appropriate.
• Work cooperatively with kitchen, counter, host, service, and management team members during busy periods.
• Participate in required training and workplace safety meetings.
• Promote relevant events and services by providing guests with enthusiastic and accurate information.
• Build positive working relationships with guests, coworkers, and management consistent with TRMF values.
• Perform other related duties as assigned.

Skills

Guest service

Verbal communication

Teamwork

Accuracy

English proficiency

POS familiarity

Tools

Point-of-Sale (POS)

Job description

The Theodore Roosevelt Medora Foundation (TRMF) in Medora, North Dakota, is seeking a Casual Dining Wait Staff member to deliver friendly, efficient service in our pizzeria, fast-casual, and informal dining spaces. You will greet guests, explain menu options, take and deliver accurate orders, and process payments.

Join a team that emphasizes guest experience and teamwork; the role requires flexibility for evenings, weekends, and holidays in a casual dining environment.