Guest Experience Valet & Parking Concierge

Towne Park; Fort Lauderdale (FL); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality while parking and retrieving guest vehicles promptly and safely. You will assist guests with luggage, bell services, and directions, ensuring a positive arrival and departure experience.

Qualifications include a high school diploma or GED, and strong customer service and communication skills. The role requires open availability and a valid driver's license for the state you work in.

Qualifications

• Knowledge of customer service principles and processes.
• Ability to read and write standard English.
• Ability to communicate effectively with guests and coworkers.
• Strong attention to detail and accuracy in operations.

Responsibilities

• Provide hospitality services in a friendly and efficient manner.
• Assist guests with luggage and parking vehicles safely.
• Retrieve guest vehicles and assist with bell services and luggage storage as needed.
• Explain parking rates and retrieval procedures to guests; manage tickets and keys.

Skills

Customer service

English literacy

Interpersonal skills

Time management

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality while parking and retrieving guest vehicles promptly and safely. You will assist guests with luggage, bell services, and directions, ensuring a positive arrival and departure experience.

Qualifications include a high school diploma or GED, and strong customer service and communication skills. The role requires open availability and a valid driver's license for the state you work in.