Guest Experience Valet - Fast-Paced Hospitality Pro

Hyatt Regency; Austin (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Career growth and advancement

Health coverage after 30 days

Free Hyatt room nights

Discounted room nights for family and友

Free parking

Job summary

Hyatt Regency Lost Pines Resort and Spa is seeking a Valet Attendant to warmly greet guests, park and retrieve vehicles, assist with luggage, and share local information. You will keep the valet area organized and coordinate with front desk staff to ensure smooth guest arrivals and departures.

The role requires strong customer service, the ability to lift luggage, and comfort working outdoors in various weather. Prior valet or guest service experience is preferred.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Excellent customer service and communication skills.
• Valid driver’s license with a clean driving record.
• Ability to operate vehicles and lift moderate luggage.
• Comfortable working outdoors in varying weather conditions.

Responsibilities

• Greet guests on arrival/departure with a professional demeanor.
• Safely park and retrieve guest vehicles in a timely manner.
• Assist guests with luggage and provide directions or information.
• Maintain a clean valet area and ensure vehicle security.
• Communicate effectively with front desk and hotel staff.
• Provide exceptional service and address guest inquiries promptly.

Skills

Customer service

Communication

Valid driver’s license

Stamina

Outdoor work

Job description

Hyatt Regency Lost Pines Resort and Spa is seeking a Valet Attendant to warmly greet guests, park and retrieve vehicles, assist with luggage, and share local information. You will keep the valet area organized and coordinate with front desk staff to ensure smooth guest arrivals and departures.

The role requires strong customer service, the ability to lift luggage, and comfort working outdoors in various weather. Prior valet or guest service experience is preferred.