Guest Experience Valet & Bell Attendant

Sycuan

El Cajon (CA)

On-site

USD 19,000 - 30,000

Full time

5 days ago
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Job summary

Sycuan is seeking a Valet/Bell Attendant to warmly greet guests, manage valet parking, assist with luggage, and provide on/off-site transportation. You will help ensure a premium arrival-to-departure experience and support shuttle operations for team members.

The role emphasizes guest relations, safety, and efficiency, with duties spanning parking, door and bell services, and vehicle handling. California licensing and guest service exposure are valued.

Qualifications

  • California Driver's License in good standing required.
  • 6 months guest service experience required.
  • High School Diploma / GED desirable.
  • Bell and Door service experience at premium hotel desirable.
  • Experience in a gaming environment desirable.

Responsibilities

  • Provide guest valet parking: collect keys, inspect vehicle, tag, park, and retrieve with proper receipts.
  • Log guest information into the valet system and ensure accuracy.
  • Greet guests, assist with luggage, and log wheelchair usage when needed.
  • Offer bell and door attendant service, transport luggage, and inform guests about features.
  • Provide on/off-site transportation for tribal, casino, and resort guests.
  • Monitor shuttle routes and ensure passenger safety.

Skills

Team interaction
English communication
Professionalism
Documentation
Follow instructions
Constructive feedback
Lifting up to 50 lbs
Stand/walk/run 8h
Drive manual & automatic
Basic math
Punctuality

Education

California Driver's License
High School Diploma
High School Certificate of Completion
G.E.D.

Tools

Computerized Valet Parking System

Job description

Sycuan is seeking a Valet/Bell Attendant to warmly greet guests, manage valet parking, assist with luggage, and provide on/off-site transportation. You will help ensure a premium arrival-to-departure experience and support shuttle operations for team members.

The role emphasizes guest relations, safety, and efficiency, with duties spanning parking, door and bell services, and vehicle handling. California licensing and guest service exposure are valued.

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