Front Services Concierge & Valet Attendant

Ultipro; Jamul (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Jamul Casino Resort is seeking a Front Services/Bell Attendant to assist guests with check-in/check-out, luggage, and valet service at a AAA 4-diamond level. You will handle bell desk calls, provide information on hotel amenities and events, and ensure safe vehicle parking and retrieval.

The role requires a California driver’s license, physical stamina, and the ability to work nights, weekends, and holidays. Strong guest service skills and effective communication are essential.

Qualifications

• Excellent guest service mentality and professional demeanor.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Dependability and punctuality are essential.
• Hit requirements with flexibility for nights, weekends, and holidays.
• Bilingual Spanish/Tagalog skills are a plus.

Responsibilities

• Manage bell desk calls and assist with check-ins/outs.
• Assist guests with luggage, directions, and requests.
• Provide information on services, amenities, and events; make reservations when needed.
• Assist with short-term baggage storage and valet operations.
• Park and retrieve guest vehicles safely and efficiently.

Skills

Guest service

Communication

Multitasking

Dependability

Punctuality

Professional demeanor

English proficiency

Spanish/Tagalog (preferred)

Job description

Jamul Casino Resort is seeking a Front Services/Bell Attendant to assist guests with check-in/check-out, luggage, and valet service at a AAA 4-diamond level. You will handle bell desk calls, provide information on hotel amenities and events, and ensure safe vehicle parking and retrieval.

The role requires a California driver’s license, physical stamina, and the ability to work nights, weekends, and holidays. Strong guest service skills and effective communication are essential.