Guest Experience & Upsell Ambassador

United Parks & Resorts; San Diego (CA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise, 1

Scholarship opportunities

Exclusive employee events and tastings

Job summary

SeaWorld Parks & Entertainment in San Diego is seeking Sales Ambassadors to deliver exceptional guest service, provide product information, and upsell when appropriate. You’ll ensure guests have a shopping experience that meets and exceeds expectations while handling sales at the register. Availability may be 0–29 hours.

Must be 18+, able to work independently, with strong English communication. Perks include free park admission, ticket discounts, park discounts, scholarships, and exclusive

Qualifications

• At least 18 years of age.
• Ability to work independently with little to no supervision.
• Outgoing personality with strong communication skills.
• Ability to accurately handle cash and learn/use point of sale system.
• Flexibility, dependability and integrity.
• Prior retail sales experience preferred.
• Strong written/verbal communication skills; read, write and speak English.

Responsibilities

• Greet and interact with guests
• Answer questions and resolve guest issues
• Assist guests with product information
• Focus on up-selling and increasing sales
• Operate cash register
• Ensure merchandise is properly and accurately price marked
• Take regular and special inventory counts
• Minimize losses due to damage or theft
• Perform stock duties and maintain merchandise counters and displays
• Keep all assigned areas clean

Skills

Customer service

Communication skills

Cash handling

Retail sales experience

English proficiency

Tools

POS system

Cash register

Job description

SeaWorld Parks & Entertainment in San Diego is seeking Sales Ambassadors to deliver exceptional guest service, provide product information, and upsell when appropriate. You’ll ensure guests have a shopping experience that meets and exceeds expectations while handling sales at the register. Availability may be 0–29 hours.

Must be 18+, able to work independently, with strong English communication. Perks include free park admission, ticket discounts, park discounts, scholarships, and exclusive