Guest Experience & Sales Ambassador

United Parks & Resorts; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free park admission

Friend/family discounts

Food and merchandise discounts

Scholarship opportunities

Exclusive employee events

Job summary

SeaWorld Parks & Entertainment is seeking a Sales Ambassador to deliver exceptional guest service, provide product information, and upsell when appropriate. You will ensure a positive shopping experience and operate a point-of-sale system to complete transactions.

Responsibilities include greeting guests, answering questions, assisting with product details, stocking and maintaining displays, and keeping areas clean while helping to minimize losses and maintain accurate pricing.

Qualifications

• Must be at least 18 years old.
• Ability to work independently with little to no supervision.
• Outgoing personality with strong English language communication skills.
• Ability to accurately handle cash and learn/use point of sale system.
• Flexibility, dependability and integrity.
• Prior retail sales experience preferred.

Responsibilities

• Greet and interact with guests.
• Answer questions and resolve guest issues.
• Assist guests with product information.
• Focus on up-selling and increasing sales.
• Operate cash register.
• Ensure merchandise is properly and accurately price marked.
• Take regular and special inventory counts.
• Minimize losses due to damage or theft.
• Perform stock duties and maintain merchandise counters and displays.
• Keep all assigned areas clean.

Skills

Guest interaction

Upselling

Cash handling

POS familiarity

English communication

Retail sales

Tools

Point of Sale system

Cash register

Job description

SeaWorld Parks & Entertainment is seeking a Sales Ambassador to deliver exceptional guest service, provide product information, and upsell when appropriate. You will ensure a positive shopping experience and operate a point-of-sale system to complete transactions.

Responsibilities include greeting guests, answering questions, assisting with product details, stocking and maintaining displays, and keeping areas clean while helping to minimize losses and maintain accurate pricing.