Guest Experience & Tours Sales Specialist

Blue-Hawaiian-Helicopters; Kahului (HI); On-site; USD 25,000 - 36,000; Full time

Job summary

Blue Hawaiian Helicopters is seeking a Guest Relation Agent in Hawaii to deliver exceptional service, upsell tours and activities, and act as the local area expert for guests seeking unforgettable experiences. You will greet guests, assist with reservations, and ensure smooth check-ins and briefings while representing the brand with a professional demeanor.

The role emphasizes high-touch customer service, knowledge of attractions, and the ability to meet sales targets in a friendly,

Qualifications

• High school diploma or GED required; 1–3 years sales or customer service experience.
• Excellent English communication and presentation skills; ability to upsell.
• Knowledge of local area attractions preferred.
• Able to stand for long periods and lift up to 25 pounds.

Responsibilities

• Greet guests professionally and provide exceptional service.
• Identify guest needs and recommend suitable products.
• Achieve sales targets in a commission-based environment.
• Booking, payment processing, and follow-up with guests.
• Maintain knowledge of tours, attractions, and local area.

Skills

Sales

Customer service

Upselling

Guest service

Communication

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Blue Hawaiian Helicopters is seeking a Guest Relation Agent in Hawaii to deliver exceptional service, upsell tours and activities, and act as the local area expert for guests seeking unforgettable experiences. You will greet guests, assist with reservations, and ensure smooth check-ins and briefings while representing the brand with a professional demeanor.

The role emphasizes high-touch customer service, knowledge of attractions, and the ability to meet sales targets in a friendly,