Guest Experience & Ticketing Specialist

Six Flags Great Adventure; Allentown (NJ); On-site; USD 19,000 - 25,000; Part time

Job summary

Six Flags Great Adventure is hiring in Allentown, NJ admissions staff to greet guests and help with tickets, parking, and season passes. You will validate tickets at the front gate and toll plaza, process season passes, and assist guests with questions while promoting park offerings.

Duties include upselling passes and rides, instructing guests on using the park app, and maintaining a clean, welcoming environment. Weekend and holiday shifts are common, and excellent customer service is required.

Qualifications

• Must be 14 years or older.
• Basic computer literacy.
• Able to stand, walk, stoop, bend, and reach throughout shift.
• Excellent customer service and verbal communication skills.
• Must be able to read and understand English.
• Able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Greet guests entering and leaving the park.
• Sell, upgrade and scan parking.
• Direct traffic to where they need to go.
• Sell and upgrade tickets and passes.
• Scan passes and tickets.
• Check tickets and passes for accuracy.
• Process season passes.
• Distribute promotional flyers.
• Assist guests with questions about the park.
• Upsell passes and certain rides/areas throughout the park.
• Instruct guests on how to use our park specific App on their mobile device.
• Maintain a clean work environment.

Skills

Customer service

Verbal communication

Basic computer literacy

English proficiency

Flexibility

Job description

Six Flags Great Adventure is hiring in Allentown, NJ admissions staff to greet guests and help with tickets, parking, and season passes. You will validate tickets at the front gate and toll plaza, process season passes, and assist guests with questions while promoting park offerings.

Duties include upselling passes and rides, instructing guests on using the park app, and maintaining a clean, welcoming environment. Weekend and holiday shifts are common, and excellent customer service is required.