Guest Experience Team Member - Fast, Friendly Service

Landed; New Britain (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

BIRDCODE is hiring Team Members to join a fast-paced, hospitality-focused team dedicated to delivering an outstanding guest experience. You will be cross-trained across stations, help guests navigate the menu, and ensure orders are prepared to our quality standards.

Join a culture that values teamwork, accountability, and a positive attitude, with opportunities for coaching and development within the restaurant. Weekend and holiday availability are expected as part of a dynamic service schedule.

Qualifications

• Must be at least 16 years old.
• Previous restaurant or quick-service experience is preferred, but not required.
• Strong communication and teamwork skills.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Weekend and holiday availability.
• Dependable and ready to work at your scheduled start time.

Responsibilities

• Deliver friendly, energetic, and caring hospitality to every guest.
• Take accurate orders and help guests navigate our menu.
• Prepare and serve food according to BIRDCODE recipes and quality standards.
• Work multiple stations including register, expo, food preparation, cooking, dining room, and more.
• Verify orders for accuracy before they reach the guest.
• Keep your station clean, stocked, organized, and ready for service.
• Follow all food safety, sanitation, labeling, temperature, and FIFO standards.
• Complete opening, closing, cleaning, and restocking responsibilities.
• Support your teammates wherever needed to help win the shift.
• Participate in team huddles, training, and station development.
• Follow direction from Shift Leaders and Operators.
• Bring a positive attitude, accept coaching, and continue developing your skills.

Job description

BIRDCODE is hiring Team Members to join a fast-paced, hospitality-focused team dedicated to delivering an outstanding guest experience. You will be cross-trained across stations, help guests navigate the menu, and ensure orders are prepared to our quality standards.

Join a culture that values teamwork, accountability, and a positive attitude, with opportunities for coaching and development within the restaurant. Weekend and holiday availability are expected as part of a dynamic service schedule.