Guest Experience Team Member (Drive-Thru & In-Store)

Portillo's Inc.; Sterling Heights (MI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Free shift meals

Career advancement

Educational benefits

Discounts (Employee discounts)

EAP access

Daily pay

Health insurance options

Job summary

Portillo’s Inc. in Sterling Heights, MI is hiring team members to greet guests, take orders, and prepare meals in a fast-paced environment. Both inside and Drive-Up positions are available, with training provided.

You will handle order writing and payments, while ensuring accuracy and customer satisfaction. The role emphasizes teamwork, food preparation, and maintaining clean work areas throughout your shift.

Qualifications

• Greet guests warmly and provide accurate order taking.

Responsibilities

• Greet our guests with a smile and take orders and payments quickly and accurately.
• Handle inside and drive-up orders; take phone or catering orders as needed.
• Prepare food to Portillo’s quality standards and keep a clean, sanitary workspace.
• Cook items as ordered, following recipes and maintaining sanitation.
• Follow recipes to create fresh salads and maintain a clean prep area.

Job description

Portillo’s Inc. in Sterling Heights, MI is hiring team members to greet guests, take orders, and prepare meals in a fast-paced environment. Both inside and Drive-Up positions are available, with training provided.

You will handle order writing and payments, while ensuring accuracy and customer satisfaction. The role emphasizes teamwork, food preparation, and maintaining clean work areas throughout your shift.