Guest Experience Team Member | Flexible Schedules & Perks

Portillo's; Chicago (IL); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid life insurance

Daily Pay

Free shift meals

Educational benefits

Employee discounts

EAP – counseling resources

Job summary

Portillo's is hiring team members to greet guests, take orders, and prepare high-quality foods in a fast-paced setting. You may work inside or in drive-up areas, and gather catering orders to assist guests with events.

Responsibilities include accurate order taking, cooking to order, maintaining cleanliness, and following Portillo’s recipes and sanitation standards. Competitive hourly pay with shift and holiday bonuses, plus comprehensive benefits, are offered.

Qualifications

• Customer-focused hospitality experience preferred in a fast-paced setting.
• Ability to take multiple orders accurately and efficiently.
• Comfort with calling out order numbers and serving guests.
• Follow recipes and maintain high sanitation standards.

Responsibilities

• Greet guests with a smile and take orders quickly and accurately.
• Take phone and catering orders to help guests plan events.
• Call out numbers to hand completed orders to guests.
• Prepare food to Portillo’s quality standards and keep work area clean.
• Cook items per recipes and ensure proper sanitation throughout shift.

Skills

Customer greeting

Order taking

Phone orders

Catering orders

Food prep

Sanitation

Recipe adherence

Salad making

Job description

Portillo's is hiring team members to greet guests, take orders, and prepare high-quality foods in a fast-paced setting. You may work inside or in drive-up areas, and gather catering orders to assist guests with events.

Responsibilities include accurate order taking, cooking to order, maintaining cleanliness, and following Portillo’s recipes and sanitation standards. Competitive hourly pay with shift and holiday bonuses, plus comprehensive benefits, are offered.