Guest Experience Team Member

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Helena (AL); On-site; USD 12,398,400 - 17,908,800; Full time

Job summary

Freddy’s Frozen Custard and Steakburgers in Helena, AL is hiring for the Team Member role. You will assist in preparing our signature steakburgers, custard, and sides, while keeping the restaurant clean and welcoming for guests.

You’ll work as part of a team to deliver genuine hospitality and an exceptional dining experience. Ideal candidates are dependable, able to multitask, and committed to food safety and service standards.

Qualifications

• Must be 16 years or older.
• Ability to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Teamwork and communication skills.
• Must follow all food safety and sanitation expectations.
• Must be able to multitask and stay organized.

Responsibilities

• Provide exceptional guest service through a positive attitude, accuracy, and hospitality.
• Prepare and serve Freddy’s signature steakburgers, fries, and frozen custard.
• Maintain a clean, welcoming restaurant environment.
• Uphold the three pillars of quality, cleanliness and hospitality.
• Prepare and maintain workstations and equipment.
• Collaborate with team to ensure efficient service.
• Perform other duties as assigned within the scope of the position.

Skills

Teamwork

Communication

Customer service

Reliability

Job description

Freddy’s Frozen Custard and Steakburgers in Helena, AL is hiring for the Team Member role. You will assist in preparing our signature steakburgers, custard, and sides, while keeping the restaurant clean and welcoming for guests.

You’ll work as part of a team to deliver genuine hospitality and an exceptional dining experience. Ideal candidates are dependable, able to multitask, and committed to food safety and service standards.