Guest Experience Champion

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Birmingham (AL); On-site; USD 21,000 - 28,000; Full time

Job summary

Freddy’s Frozen Custard & Steakburgers in Birmingham, AL is seeking a Team Member who helps create moments of happiness for guests. You will work with the team to prepare signature menu items, maintain a clean dining area, and ensure orders are accurate while delivering genuine hospitality.

Ideal candidates are at least 16 years old, able to lift up to 50 pounds, and capable of standing for long periods. You will follow food safety standards and support your coworkers with respect.

Qualifications

• Must be 16 years or older.
• Able to lift up to 50 pounds.
• Able to stand for long periods.
• Strong teamwork and communication skills.
• Able to multi-task and stay organized.
• Follow all food safety and sanitation expectations.

Responsibilities

• Provide exceptional guest service with a positive attitude and hospitality.
• Prepare and serve Freddy's signature items with quality and accuracy.
• Maintain a clean, welcoming restaurant and well‑stocked workstations.
• Uphold the pillars of quality, cleanliness and hospitality.
• Collaborate with teammates to maximize efficiency and respect.

Skills

Teamwork

Communication

Guest service

Attention to detail

Job description

Freddy’s Frozen Custard & Steakburgers in Birmingham, AL is seeking a Team Member who helps create moments of happiness for guests. You will work with the team to prepare signature menu items, maintain a clean dining area, and ensure orders are accurate while delivering genuine hospitality.

Ideal candidates are at least 16 years old, able to lift up to 50 pounds, and capable of standing for long periods. You will follow food safety standards and support your coworkers with respect.