Guest Experience Specialist

Long John Silver's; Knoxville (TN); On-site; USD 15,000 - 21,000; Full time

Job summary

Long John Silver's is seeking a Crew Member to ensure guest satisfaction through positive engagement, accurate order handling, and quality product presentation. You will greet guests, take orders, process payments, and address inquiries while maintaining a safe and welcoming dining area.

Ideal candidates are customer-focused, dependable, and able to work as part of a fast-paced team to deliver quick service with a smile.

Qualifications

• Must be at least 16 years old.
• No previous experience required.
• Must have reliable transportation.
• Ability to read and interpret safety and procedure documents.

Responsibilities

• Greet and positively engage guests in the restaurant.
• Accurately accept orders and process payments.
• Address and resolve guest inquiries and concerns promptly.
• Maintain a safe, secure, and comfortable area for guests and team members.

Skills

Guest engagement

Cash handling

Communication

Teamwork

Job description

Long John Silver's is seeking a Crew Member to ensure guest satisfaction through positive engagement, accurate order handling, and quality product presentation. You will greet guests, take orders, process payments, and address inquiries while maintaining a safe and welcoming dining area.

Ideal candidates are customer-focused, dependable, and able to work as part of a fast-paced team to deliver quick service with a smile.