Guest Experience Team Leader - Service & Engagement

Target; Bakersfield (CA); On-site; USD 33,000 - 56,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Job summary

Target is seeking a Service and Engagement Team Leader in Bakersfield, CA. You will lead a team of Guest Advocates and Front of Store staff to deliver outstanding guest experiences while meeting store goals.

The role requires energy, coaching ability, and a focus on hospitality in a fast-paced retail environment. You will manage daily workloads, support loyalty programs, and ensure compliance with safety and cash-handling procedures, while developing your team through ongoing coaching and

Qualifications

• High school diploma or equivalent required.
• Retail experience preferred.
• Ability to lift/move up to 44 pounds; flexible schedule.

Responsibilities

• Deliver guest experience commitments and foster a guest-first culture.
• Train and lead hourly team members in service and operations.
• Observe and coach team performance; recognize strong guest experiences.

Skills

Guest service

Teamwork

Communication

Problem solving

Flexibility

Education

High school diploma or equivalent

Tools

Cash handling

Job description

Target is seeking a Service and Engagement Team Leader in Bakersfield, CA. You will lead a team of Guest Advocates and Front of Store staff to deliver outstanding guest experiences while meeting store goals.

The role requires energy, coaching ability, and a focus on hospitality in a fast-paced retail environment. You will manage daily workloads, support loyalty programs, and ensure compliance with safety and cash-handling procedures, while developing your team through ongoing coaching and