Guest Experience Team Leader

panerabread; Saint Louis Park (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals

Insurance

401(k) match

Career development

Tuition discounts

Assistance program

Job summary

Panera is seeking a Team Manager to lead bakery-cafe shifts, develop teammates, and uphold high guest service standards. You will mentor staff, coordinate daily operations, and ensure food safety in a fast-paced environment.

Responsibilities include interviewing, scheduling, training, and driving sales while maintaining a warm, inclusive culture. Minimum age 18, ServSafe or ability to certify, and flexibility with nights and weekends are required.

Qualifications

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience - and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

Job description

Panera is seeking a Team Manager to lead bakery-cafe shifts, develop teammates, and uphold high guest service standards. You will mentor staff, coordinate daily operations, and ensure food safety in a fast-paced environment.

Responsibilities include interviewing, scheduling, training, and driving sales while maintaining a warm, inclusive culture. Minimum age 18, ServSafe or ability to certify, and flexibility with nights and weekends are required.