Guest Experience Team Leader: Shift & Growth

Panera Bread; Chesterfield (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly bonuses

Free meals on shift

Paid vacation & holidays

Insurance: medical/dental/vision/life

401(k) with match

Team member assistance program

Perks & rewards

Many more benefits

Job summary

Panera Bread is seeking a Team Manager to lead shift operations at our bakery-cafe, driving guest satisfaction, team development, and high standards of service. You will coach staff, support hiring, and ensure food safety practices while maintaining a welcoming culture.

This role requires 1+ years of restaurant leadership experience, ServSafe certification (or ability to obtain), and flexible hours including nights and weekends in a fast-paced setting. Background checks apply.

Qualifications

• Minimum age 18+.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• Flexible hours including nights and weekends with shifting priorities.
• Background check required.

Responsibilities

• Make sure every guest is delighted by the quality of food, service, and staff.
• Build engaging relationships that foster long-term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals inSales, speed, order accuracy, and guest experience and celebrate achievements.
• Participate in interviewing and selection processes.
• Train the team in food safety standards and ensure they are maintained.
• Help build a culture of warmth, belonging, growth, and trust.

Skills

Leadership

Coaching

Team development

Guest service

Communication

Education

ServSafe certification

Job description

Panera Bread is seeking a Team Manager to lead shift operations at our bakery-cafe, driving guest satisfaction, team development, and high standards of service. You will coach staff, support hiring, and ensure food safety practices while maintaining a welcoming culture.

This role requires 1+ years of restaurant leadership experience, ServSafe certification (or ability to obtain), and flexible hours including nights and weekends in a fast-paced setting. Background checks apply.