Guest Experience Team Leader - Elevate Service

Roundel; Homewood (IL); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Employee discount

Paid vacation

Job summary

Roundel is seeking a Service & Engagement Team Leader located in Homewood, Illinois. In this role, you will drive a guest-first culture while promoting teamwork and effectiveness throughout your store. You will be responsible for managing team performance and fostering an inclusive environment while delivering exceptional service.

The ideal candidate will have a high school diploma and show strong leadership and communication skills while being able to effectively organize and prioritize tasks in a busy retail setting.

Qualifications

• At least 18 years of age.
• Ability to work in a fast-paced environment.
• Previous retail experience preferred.

Responsibilities

• Deliver guest experience commitments.
• Lead a team of guest service advocates.
• Ensure team members stay trained on guest experience.

Skills

Guest service fundamentals

Problem solving

Retail business fundamentals

Team leadership

Effective communication

Education

High school diploma or equivalent

Job description

Roundel is seeking a Service & Engagement Team Leader located in Homewood, Illinois. In this role, you will drive a guest-first culture while promoting teamwork and effectiveness throughout your store. You will be responsible for managing team performance and fostering an inclusive environment while delivering exceptional service.

The ideal candidate will have a high school diploma and show strong leadership and communication skills while being able to effectively organize and prioritize tasks in a busy retail setting.