Guest Experience Team Lead

panerabread; Orion Charter Township (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Paid vacation and holidays

Medical, dental, vision, life, and pet

401(k) with match

Tuition discounts

Career advancement

Employee assistance program

Job summary

Panera Bread seeks a Team Manager to lead daily operations, develop staff, and ensure exceptional guest experiences. You will coach shifts, monitor service quality, and drive results in a fast-paced restaurant environment.

The role includes interviewing and training team members, enforcing food safety, and contributing to a culture of warmth, belonging, growth, and trust. Ome perks such as flexible hours and growth opportunities accompany the position.

Qualifications

• Experience leading restaurant teams in a fast-paced environment.
• Ability to coach and develop team members to meet sales and service goals.
• Strong guest-service orientation and conflict-resolution skills.

Responsibilities

• Lead and develop team members, coaching for performance and engagement.
• Oversee daily operations to ensure food quality and guest satisfaction.
• Participate in hiring, onboarding, and ongoing training of staff.
• Ensure food safety standards are followed and documented.
• Foster a warm, inclusive culture and team collaboration.

Skills

Team leadership

Staff coaching

Guest service

Interviewing

Food safety

Education

ServSafe certification

Tools

POS systems

Job description

Panera Bread seeks a Team Manager to lead daily operations, develop staff, and ensure exceptional guest experiences. You will coach shifts, monitor service quality, and drive results in a fast-paced restaurant environment.

The role includes interviewing and training team members, enforcing food safety, and contributing to a culture of warmth, belonging, growth, and trust. Ome perks such as flexible hours and growth opportunities accompany the position.