Guest‑Experience Leader & Team Coach

Panera Bread; Ballwin (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Unlimited fountain beverages

Paid vacation

Sick time

Holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401(k) with match

Job summary

Panera Bread is seeking a Team Manager to lead daily operations with warmth and efficiency. You will oversee shifts, mentor staff, uphold food safety standards, and ensure guests enjoy consistently high-quality service and menu items.

We value flexibility, teamwork, and a culture of growth. The role requires prior restaurant management experience, ServSafe certification, and the ability to coach a fast-paced team to meet goals and deliver an outstanding guest experience.

Qualifications

• Minimum age 18.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead shifts, motivate and coach in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• Flexible hours including nights and weekends; background check required.
• Ability to lift 25 pounds, stand and walk up to 6 hours, and communicate in loud environments.
• Be an ambassador of Panera Bread values and teamwork.

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Team leadership

Guest service

Coaching

Interviewing

Food safety

Job description

Panera Bread is seeking a Team Manager to lead daily operations with warmth and efficiency. You will oversee shifts, mentor staff, uphold food safety standards, and ensure guests enjoy consistently high-quality service and menu items.

We value flexibility, teamwork, and a culture of growth. The role requires prior restaurant management experience, ServSafe certification, and the ability to coach a fast-paced team to meet goals and deliver an outstanding guest experience.