Operations & Guest Experience Manager

Urban Air Adventure Parks; Sarasota (FL); On-site; USD 45,000 - 70,000; Full time

Job summary

A leading indoor adventure park operator is seeking a Manager in Sarasota, FL to drive exceptional service and team performance. The role involves overseeing daily operations, fostering a positive culture, and ensuring employee development. Candidates should have supervisory experience, strong communication skills, and the ability to motivate a diverse team. The position requires working weekends, evenings, and holidays while maintaining a clean and safe environment for guests. This role is vital to achieving the company's vision of activating awesome experiences for all.

Qualifications

• 1+ year supervisory or management experience required.
• Ability to pass a thorough background check.
• CPR/First Aid Certification is preferred.
• Professional grooming and conduct must be constantly displayed.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention of staff, coaching, and training.
• Develop weekly schedules to meet business needs.
• Maintain a safe, clean, and secure environment for guests.

Skills

Experience in hospitality

Strong communication skills

Ability to motivate others

Problem-solving skills

Adaptability and flexibility

Job description

A leading indoor adventure park operator is seeking a Manager in Sarasota, FL to drive exceptional service and team performance. The role involves overseeing daily operations, fostering a positive culture, and ensuring employee development. Candidates should have supervisory experience, strong communication skills, and the ability to motivate a diverse team. The position requires working weekends, evenings, and holidays while maintaining a clean and safe environment for guests. This role is vital to achieving the company's vision of activating awesome experiences for all.