Guest Experience Support - Food Runner & Busser

DeKalb Health; Everett (MA); On-site; USD 21,000 - 26,000; Full time

Job summary

Big Night Entertainment Group in Everett, MA is seeking Support Staff (Food Runner, Busser) to deliver fast, friendly service in a lively restaurant and venues. A typical day includes greeting guests, delivering utensils, transporting food, and assisting servers.

You will work with bartenders, hosts, and management in a high-energy team, maintain a clean work area, handle alcohol responsibly, and help ensure guest satisfaction.

Qualifications

• At least 1 year previous experience in a fast-paced bar/restaurant.
• A neat and professional appearance.
• Ability to communicate effectively and accurately with customers, the public and co-workers.
• Ability to demonstrate teamwork with other staff members.
• Strong work ethic.

Responsibilities

• Greeting guests with a welcoming smile and providing fast, friendly service.
• Filling water glasses and providing guests with all required utensils and tableware.
• Accurately transporting food from the kitchen to the correct table and guest.
• Assisting servers in all aspect of the guest experience.
• Clearing and resetting tables in a timely manner.
• Assisting guests regarding menu items in an informative and helpful way.
• Monitoring guest consumption of alcohol and intervening when needed according to company guidelines.
• Promoting Big Night Entertainment Group in a positive and professional manner.
• Working well with others as you will be working with other support, servers, bartenders, hosts and management.
• Maintaining a clean and stocked work area.
• Other duties as assigned.

Job description

Big Night Entertainment Group in Everett, MA is seeking Support Staff (Food Runner, Busser) to deliver fast, friendly service in a lively restaurant and venues. A typical day includes greeting guests, delivering utensils, transporting food, and assisting servers.

You will work with bartenders, hosts, and management in a high-energy team, maintain a clean work area, handle alcohol responsibly, and help ensure guest satisfaction.