Guest Experience Supervisor – Restaurant Service

TPG Hotels & Resorts, Inc.; Irving (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

Supplemental Life Insurance

Identity Theft Protection

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off, Vacation and Holidays

Employee Assistance Program

Amazing hotel discounts

Job summary

TPG Hotels & Resorts, Inc. is seeking friendly servers to welcome guests, seat them, take orders, and deliver meals with precision. You will explain menu items, accommodate dietary needs, upsell and ensure accurate billing in a busy hotel restaurant.

This role emphasizes teamwork with kitchen and floor staff, maintaining sanitation, handling payments, and supporting special events. A high school education and alcohol awareness certification are preferred; hospitality experience is a plus;

Qualifications

• High school education or related experience; alcohol awareness certification preferred.

Responsibilities

• Greet and seat guests, escort to tables, and provide menus.
• Take food and beverage orders and input accurately.
• Serve meals and beverages; ensure order accuracy and presentation.
• Know menu items, offers recommendations, and answer guest questions.
• Upsell appetizers, sides, desserts, and beverages.
• Maintain table cleanliness and reset for new guests.
• Process payments and handle credit card transactions.
• Collaborate with kitchen staff and bussers for smooth service.
• Adhere to sanitation and hygiene standards.

Skills

Guest service

Communication

Teamwork

Education

High school diploma

Job description

TPG Hotels & Resorts, Inc. is seeking friendly servers to welcome guests, seat them, take orders, and deliver meals with precision. You will explain menu items, accommodate dietary needs, upsell and ensure accurate billing in a busy hotel restaurant.

This role emphasizes teamwork with kitchen and floor staff, maintaining sanitation, handling payments, and supporting special events. A high school education and alcohol awareness certification are preferred; hospitality experience is a plus;