Guest Experience Supervisor - Museum Front Desk & Programs

Kohl Children's Museum; Glenview (IL); On-site; USD 21,593 - 30,754; Part time

Benefits offered by this job

Paid Leave

401(k) with employer match

Employee Assistance Program

Museum Membership

Pet Insurance

Job summary

Kohl Children's Museum is looking for a part-time Guest Experience Assistant Manager in Glenview, IL. This role includes overseeing museum staff, managing guest experiences, and facilitating museum programming. The ideal candidate will have a high school diploma and at least two years of customer service experience, ideally with young children.

The position requires excellent organizational skills, a friendly demeanor, and proficiency in Microsoft Office. Benefits include paid leave and a 401(k) with employer match.

Qualifications

• 2 years' experience working with young children or in a customer service environment.
• Experience in a non-profit organization is preferred.
• Ability to manage deadlines and prioritize workload.

Responsibilities

• Oversee museum floor staff and operations.
• Facilitate and manage museum programming.
• Act as first-aid responder as needed.

Skills

Customer service skills

Conflict resolution

Organizational skills

Proficiency in Microsoft Office

Education

High school diploma

Tools

Point-of-Sale system

Database management

Job description

Kohl Children's Museum is looking for a part-time Guest Experience Assistant Manager in Glenview, IL. This role includes overseeing museum staff, managing guest experiences, and facilitating museum programming. The ideal candidate will have a high school diploma and at least two years of customer service experience, ideally with young children.

The position requires excellent organizational skills, a friendly demeanor, and proficiency in Microsoft Office. Benefits include paid leave and a 401(k) with employer match.