Guest Experience Supervisor - Housekeeping

Coury Hospitality; Cleveland (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Coury Hospitality in Cleveland seeks a Housekeeping Floor Supervisor to oversee guestrooms, working areas, and hotel premises in a clean and orderly manner. You will coordinate daily housekeeping operations, inspect guest rooms for quality, and support leadership with projects as needed.

The role requires English fluency, strong organizational skills, and reliable attendance. You will ensure safety and cleanliness standards while guiding room attendants to deliver an excellent guest experience.

Qualifications

• Fluent English as a minimum requirement.
• Strong organizational skills and attention to detail.
• Ability to follow instructions accurately and work with minimal supervision.
• Commitment to excellent attendance and punctuality.

Responsibilities

• Inspect the cleaning and servicing of guestrooms.
• Inspect the cleanliness of guest hallways.
• Assign special projects as directed by leadership.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure staff have supplies and linens and assist in cleaning when needed.
• Assist in processing AM/PM room status reports.

Skills

Fluent English

Organizational skills

Attention to attendance and punctualia

Job description

Coury Hospitality in Cleveland seeks a Housekeeping Floor Supervisor to oversee guestrooms, working areas, and hotel premises in a clean and orderly manner. You will coordinate daily housekeeping operations, inspect guest rooms for quality, and support leadership with projects as needed.

The role requires English fluency, strong organizational skills, and reliable attendance. You will ensure safety and cleanliness standards while guiding room attendants to deliver an excellent guest experience.