Guest Experience Supervisor - Food & Beverage Outlet

Lm Services Corporation; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Marriott is seeking a dedicated restaurant shift manager to lead daily operations, ensure guest satisfaction, and uphold service standards. You will train staff, manage schedules, and coordinate with the kitchen and other departments to deliver consistent experiences during meals and events.

The role requires leadership, strong communication, and the ability to solve problems as they arise while maintaining a safe, clean, and efficient dining environment.

Qualifications

• Minimum of two years food service or related hospitality management experience.
• Written/verbal communication skills.
• Demonstrated leadership qualities.
• Able to work with teams.
• Basic technical knowledge of restaurant operations.

Responsibilities

• Open and close shift in accordance with manager’s checklist.
• Train, maintain and enforce Marriott service standards using records, menus and reference materials.
• Handle daily associate relations (e.g., scheduling, time adjustments).
• Maintain a safe and sanitary work environment for all associates and guests.
• Monitor hours and staffing on a daily basis, in line with forecast and budget guidelines.

Skills

Leadership

Staff training

Scheduling

Guest relations

Problem solving

Job description

Marriott is seeking a dedicated restaurant shift manager to lead daily operations, ensure guest satisfaction, and uphold service standards. You will train staff, manage schedules, and coordinate with the kitchen and other departments to deliver consistent experiences during meals and events.

The role requires leadership, strong communication, and the ability to solve problems as they arise while maintaining a safe, clean, and efficient dining environment.