Shift Manager

Popeyes (Aby Groups); Wauwatosa (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Popeyes (Aby Groups) is seeking a Shift Manager to oversee daily restaurant operations during assigned shifts. You will lead staff, ensure outstanding customer service, and maintain an organized, clean work environment.

The role requires a high school diploma or equivalent, prior supervisory experience, and strong communication, organizational, and time management skills. Flexibility to work evenings and weekends is essential.

Qualifications

• Experience supervising staff in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work flexible hours, including evenings and weekends.
• Cash handling and basic math accuracy.

Responsibilities

• Manage and supervise staff during assigned shift.
• Ensure customer satisfaction by providing excellent service and resolving issues.
• Monitor inventory levels and order supplies as needed.
• Maintain a clean and organized work environment.
• Train new employees and provide ongoing training for current staff.
• Ensure compliance with all company policies and procedures.
• Handle cash and credit card transactions accurately and efficiently.
• Perform other duties as assigned by management.

Skills

Staff supervision

Customer service

Communication

Time management

Cash handling

Education

High school diploma or equivalent

Job description

We are seeking a highly motivated and experienced Shift Manager to join our team. The Shift Manager will be responsible for overseeing the daily operations of the restaurant during their assigned shift. This includes managing staff, ensuring customer satisfaction, and maintaining a clean and organized work environment.

Responsibilities:

• Manage and supervise staff during assigned shift
• Ensure customer satisfaction by providing excellent service and resolving any issues that may arise
• Monitor inventory levels and order supplies as needed
• Maintain a clean and organized work environment
• Train new employees and provide ongoing training for current staff
• Ensure compliance with all company policies and procedures
• Handle cash and credit card transactions accurately and efficiently
• Perform other duties as assigned by management

Requirements:

• High school diploma or equivalent
• Previous experience in a supervisory role
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong organizational and time management skills
• Ability to work flexible hours, including evenings and weekends