Guest Experience Supervisor — Flexible Hours & Growth

Global Montello Group Corp; New Haven (VT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health & Wellness – Medical, Dental, V

401k and a match component

Tuition reimbursement

Job summary

Global Partners LP is hiring a Guest Service Supervisor to lead front-line staff, oversee POS transactions, and ensure a positive guest experience. You will coach employees, enforce safety standards, and maintain store operations in various shifts.

The role requires a High School Diploma, strong communication, and reliable transportation. Flexible hours and a focus on service quality are essential in this position.

Qualifications

• Supervise staff to ensure tasks are completed per management directives.
• Provide coaching and constructive feedback to team members.
• Greet guests and deliver an enjoyable shopping experience.
• Adhere to safety, security, quality, and store procedures.

Responsibilities

• Operate the point of sale system and manage cash handling.
• Ensure store cleanliness and appearance through effective housekeeping.
• Support 24/7 guest service programs and processes.
• Address guest inquiries and resolve complaints.
• Flexibility to work day, night, weekend and holiday shifts.
• Maintain access to all store areas as needed.

Skills

Staff supervision

Customer service

Cash handling

Communication

Safety compliance

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is hiring a Guest Service Supervisor to lead front-line staff, oversee POS transactions, and ensure a positive guest experience. You will coach employees, enforce safety standards, and maintain store operations in various shifts.

The role requires a High School Diploma, strong communication, and reliable transportation. Flexible hours and a focus on service quality are essential in this position.