Guest Experience Supervisor - Dining Services Lead

Nexdine Llc; Fort Wayne (IN); On-site; USD 37,000 - 46,000; Full time

Job summary

NEXDINE Hospitality in Fort Wayne, IN is seeking a Guest Experience Ambassador to provide a best-in-class dining experience for residents, colleagues and guests. You will manage all aspects of lunch and dinner service across units, guiding staff on service, stocking and resident communication.

Reporting to the Director of Dining Services, you will help ensure satisfaction with every plate, uphold safety standards, and support culinary teams during busy service periods.

Qualifications

• High school diploma or equivalent.
• Previous experience in food service.
• Previous customer service experience.

Responsibilities

• Provide best-in-class dining service to residents, colleagues and guests.
• Lead lunch and dinner service across units and guide staff on service and stocking.
• Engage with residents to obtain orders and communicate daily menu offerings.
• Explain preparation, ingredients and cooking methods for menu items.
• Ensure resident satisfaction and report issues to supervisor.

Skills

Customer service experience

Food service experience

Education

High school diploma or equivalent

Job description

NEXDINE Hospitality in Fort Wayne, IN is seeking a Guest Experience Ambassador to provide a best-in-class dining experience for residents, colleagues and guests. You will manage all aspects of lunch and dinner service across units, guiding staff on service, stocking and resident communication.

Reporting to the Director of Dining Services, you will help ensure satisfaction with every plate, uphold safety standards, and support culinary teams during busy service periods.