Guest Experience Specialist – Dining Services

NEXDINE Hospitality; Fort Wayne (IN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off

Job summary

NEXDINE Hospitality is hiring a Guest Experience Ambassador in Fort Wayne, IN. The role focuses on delivering a best-in-class dining experience to residents, colleagues and guests, with a hospitality-driven approach and proactive service.

The position is full-time with a 6:00–14:30 shift, offering a starting hourly rate of $13.50 and weekly direct deposit pay. Previous food service and customer service experience are valued assets.

Qualifications

• High school diploma or equivalent
• Previous experience in food service
• Previous customer service experience

Responsibilities

• Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
• Lead service of food or beverages to residents and prepare or serve specialty diets and dishes as required.
• Engage with residents to obtain desired orders for food or beverages while articulating daily menu offerings.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Ensure residents are satisfied with all aspects of service and report issues to supervisor.
• May assist in supporting culinary staff at various stations as directed.

Skills

Hospitality

Customer service

Job description

NEXDINE Hospitality is hiring a Guest Experience Ambassador in Fort Wayne, IN. The role focuses on delivering a best-in-class dining experience to residents, colleagues and guests, with a hospitality-driven approach and proactive service.

The position is full-time with a 6:00–14:30 shift, offering a starting hourly rate of $13.50 and weekly direct deposit pay. Previous food service and customer service experience are valued assets.