Guest Experience Supervisor - Dining Services

NEXDINE Hospitality; Fort Wayne (IN); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off: Vacation, Holiday, Sick

Employee Assistance Program (EAP)

Career Growth Opportunities

Various Employee Perks and Rewards

Job summary

NEXDINE Hospitality Fort Wayne is seeking a Guest Experience Ambassador to ensure a best-in-class dining experience for residents, colleagues and guests during lunch and dinner service. This full-time role, with weekly pay, requires a high school diploma and previous food service and customer service experience.

You will guide staff on service, stocking, and resident communication while maintaining clean, organized service areas.

Qualifications

• High school diploma or equivalent.
• Previous experience in food service.
• Previous customer service experience.

Responsibilities

• Deliver best-in-class dining service to residents, colleagues and guests.
• Lead lunch and dinner service across units and guide staff on service standards.
• Communicate daily menu options and specialty diets to residents.
• Set up and break down meal periods; maintain clean service areas.
• Assist culinary staff at multiple stations as needed.
• Ensure guest satisfaction and report service issues to supervisor.

Skills

Customer service

Hospitality

Education

High school diploma or equivalent

Job description

NEXDINE Hospitality Fort Wayne is seeking a Guest Experience Ambassador to ensure a best-in-class dining experience for residents, colleagues and guests during lunch and dinner service. This full-time role, with weekly pay, requires a high school diploma and previous food service and customer service experience.

You will guide staff on service, stocking, and resident communication while maintaining clean, organized service areas.