Guest Experience & Store Operations Associate

The GIANT Company; Greencastle (Franklin County); On-site; USD 24,000 - 36,000; Full time

Job summary

The GIANT Company is seeking team members to support store operations, customer service, and daily store maintenance. This role involves bagging items at checkout, restocking, collecting and returning carts, front-end housekeeping, and general duties to ensure a clean and organized shopping environment.

You will help create a positive experience for customers and communities across the region by assisting with schedules, safety compliance, and teamwork during shifts with varied hours.

Qualifications

• Must be authorized to work in the U.S.
• Ability to understand and communicate company policies and safety regulations to complete job duties satisfactorily.
• Must meet ergonomic and physical requirements, with or without reasonable accommodation.
• Ability to use or learn to use equipment and tools required for the job.
• Must meet company performance standards, including regular attendance, and complete the introductory period (probationary) of 30 or 60 days.
• Must wear proper assigned clothes and shoes approved for the job.
• Must have and maintain any required licenses, certificates, or permits for the position.

Responsibilities

• Review the work schedule at the start of the shift and prepare equipment and supplies; comply with PPE requirements.
• Collect trash, operate the trash compactor, and perform housekeeping duties, including hourly clean sweeps.
• Collect, stack, and push carts to the front-end area; demonstrate good customer service skills.
• Complete other duties as assigned by management.

Skills

Customer service

Communication

Safety awareness

Teamwork

Physical stamina

Job description

The GIANT Company is seeking team members to support store operations, customer service, and daily store maintenance. This role involves bagging items at checkout, restocking, collecting and returning carts, front-end housekeeping, and general duties to ensure a clean and organized shopping environment.

You will help create a positive experience for customers and communities across the region by assisting with schedules, safety compliance, and teamwork during shifts with varied hours.