Guest Experience Specialist - Winner's Circle (Flexible Hours)

Dave & Buster's Management Corporation, Inc.; Chattanooga (TN); Sur place; USD 11 000 - 22 000; Plein temps

Résumé du poste

Dave & Buster’s in Chattanooga seeks a Winner’s Circle Team Member to create a welcoming guest first impression and guide guests through their Midway experience. You’ll be the friendly face helping with questions, recommendations and game assistance in a fast-paced, fun setting.

Flexible schedules support school or other jobs, and you’ll work with a team and managers to ensure each guest leaves satisfied and eager to return.

Responsabilités

• Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps supervisor promptly informed of problems or unusual matters and takes corrective action.
• Provides timely and accurate service while managing wait times and communicating information to Guests, Team Members, and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
• Assists the Guest with all requests and answers questions and makes recommendations on items.
• Provides game assistance by notifying Support Technicians or Management as needed.
• Bids farewell to Guests and invites them to return.
• Notifies Manager of unhappy Guests.
• Maintains merchandise display, stock levels and inventory checks.
• Ensures areas up to standard and discussed with Manager any problem areas.
• Reviews cleanliness and organization of the Winner’s Circle and maintains stock on plush and shelves.
• Sets up displays to increase Guest traffic and promote sales.
• Maintains cooperative relationships with Team Members to maximize morale and productivity.

Description du poste

Dave & Buster’s in Chattanooga seeks a Winner’s Circle Team Member to create a welcoming guest first impression and guide guests through their Midway experience. You’ll be the friendly face helping with questions, recommendations and game assistance in a fast-paced, fun setting.

Flexible schedules support school or other jobs, and you’ll work with a team and managers to ensure each guest leaves satisfied and eager to return.