Guest Experience Specialist - Flexible Hours & Fun

Dave & Buster's Management Corporation, Inc.; Cleveland (OH); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

medical

dental

vision

401K

FREE GAMES

and more

Job summary

Dave & Buster’s in Cleveland, OH is hiring for a Winner’s Circle team member to ensure guests’ first impressions are positive and welcoming. You will guide guests through the Midway experience and support multiple guest-facing functions in a fast-paced environment.

The role emphasizes strong communication, friendly service, and teamwork, with duties ranging from greeting guests to assisting with requests and maintaining merchandise displays.

Qualifications

• Must be able to work days, nights, and weekends.
• Lift up to 30 pounds and stand for long periods.
• Provide friendly, energetic guest service in a fast-paced environment.

Responsibilities

• Delivers an unparalleled guest experience through food, drinks and games.
• Greets Guests with a positive attitude and enthusiasm.
• Assists Guests with requests, answers questions, and makes recommendations.
• Maintains merchandise inventory and restocks displays as needed.
• Notifies management of unhappy Guests and supports problem resolution.
• Ensures cleanliness and organization of the Winner’s Circle and surrounding areas.

Job description

Dave & Buster’s in Cleveland, OH is hiring for a Winner’s Circle team member to ensure guests’ first impressions are positive and welcoming. You will guide guests through the Midway experience and support multiple guest-facing functions in a fast-paced environment.

The role emphasizes strong communication, friendly service, and teamwork, with duties ranging from greeting guests to assisting with requests and maintaining merchandise displays.