Guest Experience Specialist — Flexible Hours

Dave & Buster's; Houston (TX); On-site; USD 10,000 - 17,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401K

Free games

Job summary

Dave & Buster’s is hiring for Winner’s Circle to ensure guests receive a welcoming, high-energy first impression. You will guide guests through the Midway experience, assist with requests, and provide game support while maintaining merchandise and inventory integrity. A friendly attitude and strong communication are essential.

Flexibility with work hours is required for days, nights, and weekends in a fast-paced environment. 18+ and a commitment to guest satisfaction are expected in this role.

Qualifications

• Must be at least 18 years of age.
• Ability to work in a fast-paced, noisy environment.
• Excellent customer service and communication skills.

Responsibilities

• Greet Guests with a positive attitude and help guide them through their Midway experience.
• Assist Guests with requests, answer questions, and make recommendations.
• Provide game assistance by promptly notifying Support Technicians or Management.
• Stock, display, and secure merchandise; conduct inventory and reconciliation.
• Maintain cleanliness and organization of the Winner’s Circle area.
• Collaborate with Team Members and Managers to ensure guest satisfaction.

Skills

Strong communicator

Guest service

Multi-tasking

Job description

Dave & Buster’s is hiring for Winner’s Circle to ensure guests receive a welcoming, high-energy first impression. You will guide guests through the Midway experience, assist with requests, and provide game support while maintaining merchandise and inventory integrity. A friendly attitude and strong communication are essential.

Flexibility with work hours is required for days, nights, and weekends in a fast-paced environment. 18+ and a commitment to guest satisfaction are expected in this role.