Guest Experience Specialist (Weekend Availability)

VIG Milwaukee; Milwaukee (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

VIG Milwaukee is seeking enthusiastic restaurant staff to provide genuine and extraordinary service to all guests, employing teamwork and enthusiasm while serving food and beverages with proper service techniques. You will memorise menus, accommodate dietary needs, and deliver accurate orders while using POS/payment terminals and maintaining safety and sanitation standards.

This role requires availability for weekends/holidays, the ability to stand for long periods, and the physical capacity to

Qualifications

• Availability to work a variety of hours, including weekends and holidays.
• Follow all systems, policies, and procedures as outlined in the Employee Handbook
• Provide genuine hospitality and guests with an extraordinary experience
• Complete alcohol awareness and/or food handler training courses
• Commitment to teamwork and maintaining a positive attitude
• Comply with safety and sanitation guidelines
• Knowledge of menu items to recommend and answer questions
• Follow allergy and dietary modification procedures

Responsibilities

• Provide excellent service to guests using proper service techniques.
• Maintain accurate guest orders and ensure items are delivered correctly.
• Operate POS terminals and payment devices efficiently.
• Prepare beverages and assist with food service as needed.
• Communicate clearly and hospitably with guests and teammates.

Skills

Guest service

Teamwork

Hospitality

Alcohol awareness training

Food handler training

Multitasking

Communication

Safety guidelines

Stand for shift

Lifting up to 50 lbs

Education

Food handler training

Alcohol awareness training

Tools

POS terminals

Credit card terminals

Coffee machines

Job description

VIG Milwaukee is seeking enthusiastic restaurant staff to provide genuine and extraordinary service to all guests, employing teamwork and enthusiasm while serving food and beverages with proper service techniques. You will memorise menus, accommodate dietary needs, and deliver accurate orders while using POS/payment terminals and maintaining safety and sanitation standards.

This role requires availability for weekends/holidays, the ability to stand for long periods, and the physical capacity to